Award-winning interactive brand experience for ASU grads
As Enterprise Senior Art Director responsible for the experience design of university graduation, I sprang into action in early 2020 as the world suddenly changed due to the pandemic. I quickly initiated a project to develop augmented reality (AR) filters to provide a meaningful, branded experience for grads. I spearheaded the brainstorming, development and execution of the project, gaining executive buy-in and collaborating with stakeholders across the university. This successful campaign provided a unique virtual experience for users as the world went into lockdown and it went on to win Gold in the ADDY Awards.
Highlights
Augmented reality
Design sprint
Rapid prototyping
User testing
Proactive leadership
Project management
Tools
Snapchat Lens Studio
Spark AR
Blender
Google Suite
Slack
Zoom
Part of my duties managing the enterprise brand of Arizona State University (ASU) included crafting the experience design of university commencement. In the past this included creating branded activations onsite for grads including physical and digital deliverables and updating physical art installations. The pandemic in early 2020 hit during the tail-end of Commencement planning. While university leadership were debating whether an in-person celebration would still happen, I jumped into planning ways in which my team could deliver an innovative and joyful virtual experience to the graduates. I initiated an experimental design sprint with my fully remote team to quickly brainstorm and develop augmented reality (AR) filters. Once I determined that we could deliver, the project was pitched to my executive team and they approved the project for implementation across the university.
I pulled together a small team of 3 designers to quickly iterate and develop filters for Snapchat, Instagram and Facebook so grads could share their experience through the social platform of their choice. I hypothesized that if the in-person celebration was cancelled, grads would still want to share their accomplishment and school spirit even if they didn’t get to wear their actual robes and celebrate on-stage.
Because my team had little to no experience working in Lens Studio, Spark AR and Blender, I facilitated a quick onboarding, split up work between designers and shared tools and resources. I devised a collaborative process to quickly and closely prototype, test, and iterate on each filter:
The work was highly collaborative and extremely fast-paced. I was able to develop working prototypes and user test my hypothesis with soon-to-be graduating students in less than a week and a half.
The concept and designs were shared with graduating students. The user feedback was overwhelmingly positive. Students appreciated the graduation cap filter, as many had not purchased robes due to the uncertainty of the event. The confetti and ball-drop effects, which reflect the penultimate moment of a typical live graduation experience, were highly praised as well.
With the knowledge that my team could both deliver high-quality filters and that graduating students were excited about these tools, I pitched the project to senior executive leadership where it was overwhelmingly approved.
Once approved by the university executive team, it was time to finalize all the designs, prepare assets for launch and share deliverables across all marketing departments. I led the team and cross-university collaboration by:
The filters were a success, so much so that they were updated and implemented again for the 2021 celebrations.
Collaborators
Omar Mota, Digital Designer; Alex Estrella, Digital Designer; Allison Perlis, UX-UI Design Principal; Monica Ballesteros, Senior Manager, Social Media; Lindsay Kinkade, Senior Director Brand Creative
Research and development is a huge part of my design and management process. I believe it's important to build in time for creative play, skill-building and experimentation. These projects not only help to inspire and recharge creatives — there are often takeaways, design elements or otherwise that inform future work.
This foam finger augmented reality (AR) filter was a project that I started when I had downtime and was brainstorming ways in which the alumni audience could feel more connected to their favorite alma mater sports teams living out-of-state (the Alumni Association has chapters of dedicated sports fans across the world!) and those in-state who could only experience sporting events virtually during the COVID-19 pandemic. I shared the filter prototype with senior leadership and it was quickly implemented as a real project. The filter was updated slightly and pushed live via the official ASU Snapchat account.
The final lens can be viewed here.
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© Hanna Norris 2023